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Hiring for Network Operations Associate in Chennai, for Exp. 1 - 2 yrs at US Technology Internationa (Chennai Job)

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Job Description:Skill set required Atleast 1 year experience in Alarm monitoring , reporting , Alarm Analysis and basic remote troubleshooting Atleast 1 yr experience in products & amp amp Tools Knowledge Basic knowledge on 2G , 3G , & amp amp 4G Experience in Cross function working and coordination with team members of other functions Good in Verbal , Written English Communication Skill and Microsoft Excel Job Details: Job Profile: Alarm Monitoring Engineer Education qualification: BE or equivalent degree Experience Required: 1 to 2 years in RAN domain Product experiences : 3G / LTE RAN Domain , Product experience Role Description: o Working in 247 shift , Monitoring and escalation of Alarms(RAN Domain) within SLA o Analysis of RAN alarms and create the trouble within SLA o Remote support for FE during integration and Troubleshooting by call o Preparing proper report and distributing within all relevant stakeholders o Identifying frequent failing sites and recommending for the corrective action o Ensure timely follow up with customers via e - mails or phone calls. o Database management o Assign the problems in line with Operator SLAs o escalating trouble tickets , both technical and management. o Alarm Monitoring , KPI monitoring , Fault Localization / Verification Minimum must have skills Basic knowledge on 2G , 3G , & amp amp 4G products and Tools Knowledge Good Verbal and Written English Communication Skill Good in Word , Microsoft Excel , Microsoft Outlook Above 75% score in BE degre

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Posted on: Friday, 12 January, 2018  08:43
Expires On: Tuesday, 03 April, 2018  18:30

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