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Customer Care Executives (Hindi/Kannada/Malayalam/Telugu) 100 vacancies each,Chennai (Chennai Job)

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(Please mention IndiaDynamics.com when contacting)

Experience: Minimum 1 - 3 years experience in Customer Care, Freshers can apply too :)


 


Candidates that fit the profile can walk in weekdays (Monday-Friday) between 10.30 am and 3 pm.


 


Good oral and written communication skills 


Excellent presentation skills


Customer service orientation


Initiative


Ability to function in a dynamic and challenging environment


10+3 or 10+2+3 education is mandatory.


 


Shift Timing: Flexible to work in rotational shifts.


 


Roles & Responsibilities: 


 


Handle inquiries.


Resolve complaints, provide appropriate solutions and alternatives within the time limits.


Follow-up with negative feedbacks and convince customers to remove them.


Primary objective is to maintain marketplace accounts at a healthy status, improve ratings & customer satisfaction.


Keep records of customer interactions.


Effective problem solving skills including decision making, time management and immediate prioritization of tasks as assigned


Demonstrates ownership to resolve challenging customer issues, escalating when necessary


Qualified candidates must be comfortable in a multi-tasking, high-energy environment. They must be creative and analytical problem solvers with a passion for excellent customer service


Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment


Ability to empathize with and prioritize customer needs


 


Refer your friends as this is a ramp-up,huge number of vacancies available


 


Please register @ http://www.acecorpindia.in/careers.php and then call at 9362247365 for queries if any


 


Contact person: Muhammed Bilal JK


Ace Corp India


Chennai 
To apply for this job Click here http://spanjobs.com/india/jobs/82292943 »



Posted on: Thursday, 12 January, 2017  08:43
Expires On: Monday, 02 July, 2018  18:30

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