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Hiring for Assistant Service Delivery Manager - IT Product Based Start-up in Mumbai, for Exp. 4 - 9 (Job in Mumbai)

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Job Description:Expectations from the Assistant Service Delivery Manager Establish & amp amp refine service delivery processes Maintain Accuracy and efficiency of the service delivery teams Ensure high C-SAT levels and respond to 2nd Level Escalations Work with Stakeholders and deliver project tasks assigned Raise project related Risks & amp amp Issues Conduct & amp amp Maintain healthy governance model with the clients Provide support to confirm Service Levels are being met across projects Responsible for overall management of project Customer relationship including ERM status reports Function as lead for interaction/coordination with key stakeholder groups including Central Team Liaise with Finance, Legal, HR teams on new policies/updates or change in existing You should be Self-driven and energetic Able to work with ambiguity and in a fast paced environment Comfortable with data and technology Mobile within and outside the country Academically brilliant Able to challenge status quo and not care much about hierarchy

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Posted on: Saturday, 10 June, 2017  08:47
Expires On: Friday, 18 December, 2020  18:30

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